Terms of service

Terms & Conditions

Last Updated: 16 December, 2025

Welcome to Sadakappda. These Terms & Conditions (“Terms”) govern your access to and use of www.sadakappda.com (the “Website”) and the purchase of products from us.

By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. General Information

  • Brand Name: Sadakappda
  • Website: www.sadakappda.com
  • Country of Operation: India

Sadakappda reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of revised Terms.

2. Eligibility to Use the Website

You must be at least 18 years of age to use this Website and place an order. By using this Website, you confirm that you are legally eligible to enter into a binding contract under Indian law.

3. Product Information & Availability

  • Product images are for representation purposes only
  • Minor variations in color, print placement, or appearance may occur
  • Product availability is subject to stock and may change without notice
  • Sadakappda reserves the right to limit or cancel quantities per order

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR)
  • Prices are inclusive/exclusive of taxes as displayed on the product page
  • Payments are processed securely via third-party payment gateways
  • Sadakappda does not store card, UPI, or banking information

5. Order Confirmation & Dispatch

  • Order confirmation does not guarantee dispatch
  • Sadakappda reserves the right to cancel orders due to:
    • Stock unavailability
    • Pricing or listing errors
    • Suspected fraudulent activity

If cancelled, the amount paid will be refunded as per policy.

6. Cancellation Policy

  • Orders can be cancelled only before dispatch
  • Once an order has been dispatched, it cannot be cancelled
  • Cancellation requests must be raised through the customer portal (if available)

7. Return, Refund & Exchange Policy

Returns, refunds, and exchanges are governed strictly by our Return, Refund & Exchange Policy, which forms an integral part of these Terms.

Key Highlights:

  • 7-day return/exchange window from delivery
  • Requests must be raised from the website portal only
  • Requests are reviewed within 3 business days
  • Approval or rejection is at Sadakappda’s discretion
  • Shipping labels are shared via email upon approval
  • Pickup is arranged after proper packaging by the customer
  • Refunds are processed only after product receipt and inspection

Sadakappda reserves the right to reject requests that do not meet eligibility criteria.

8. Exchange-Specific Terms

  • Exchanges are subject to stock availability
  • Exchange requests follow the same approval and pickup workflow
  • Replacement products are shipped only after the returned item passes inspection
  • Price differences, if any, will be adjusted accordingly

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate order and contact details
  • Ensuring secure packaging of products during return or exchange
  • Following instructions shared for pickup and labeling
  • Checking size charts and product descriptions before ordering

10. Intellectual Property

All content on this Website, including logos, designs, text, images, and graphics, is the exclusive property of Sadakappda and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

Sadakappda shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays or failures caused by events beyond our control
  • Misuse of products after delivery

Maximum liability, if any, shall be limited to the value of the product purchased.

12. User Conduct

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to disrupt or compromise Website security
  • Submit false or misleading return/exchange claims

Misuse may result in account suspension or refusal of future service.

13. Third-Party Links

The Website may contain links to third-party sites. Sadakappda is not responsible for their content, policies, or practices.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in India.

15. Contact Information

For questions related to these Terms or your orders, contact us at:

Brand Name: Sadakappda
Website: www.sadakappda.com
Contact Number: 7982385975
Email: reachus@sadakappda.com
Country: India
Sadakappda is a product of Ark's Essence