Privacy Policy

Last Updated: 16 December, 2025

This Privacy Policy describes how Sadakappda (“Sadakappda”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.sadakappda.com (the “Website”) or otherwise interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Website or Services.

1. Information We Collect

We collect personal information to provide and improve our Services. The type of information collected depends on how you interact with us.

a) Information You Provide Directly

When you use our Website or place an order, you may provide us with:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Account login information (if you create an account)
• Communications sent to us (customer support queries, feedback, reviews)

b) Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address
• Device type, browser type, operating system
• Pages visited, time spent, referral URLs
• Cookies and similar tracking technologies

This data helps us understand user behavior and improve website performance.

c) Information from Third Parties

We may receive information from third parties such as:

• Payment gateways
• Shipping and logistics partners
• Marketing and analytics partners
• Shopify and related service providers

Any information received from third parties is handled in accordance with this Privacy Policy.

2. Payment Information

All payments on Sadakappda are processed securely through authorized third-party payment gateways.
We do not store, process, or retain your debit/credit card details, UPI IDs, or banking information on our servers.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil orders
• To manage your account and customer support requests
• To communicate order confirmations, shipping updates, and service messages
• To improve our products, services, and Website functionality
• To send promotional offers, newsletters, and marketing communications (you may opt out anytime)
• To prevent fraud, unauthorized transactions, and misuse of our Services
• To comply with legal and regulatory requirements

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Remember user preferences
• Analyze traffic and usage patterns
• Serve relevant advertisements

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.

5. Sharing of Personal Information

We may share your information only when necessary, including with:

• Service Providers: payment processors, logistics partners, hosting providers, analytics tools
• Marketing Partners: for advertising and promotional campaigns
• Legal Authorities: if required by law or to protect our legal rights
• Business Transfers: in case of merger, acquisition, or sale of assets

All third parties are required to maintain confidentiality and use the information only for the intended purpose.

6. User-Generated Content

If you post reviews, comments, or other content on the Website, such information may be publicly visible. We are not responsible for the privacy practices of others who may access this information.

7. Data Security & Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain your personal data only for as long as necessary to:

• Fulfil orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request data portability

To exercise your rights, please contact us using the details provided below.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18 years. We do not knowingly collect personal data from children. If such information is identified, it will be deleted promptly.

10. Compliance with Indian Laws

Sadakappda complies with applicable Indian laws, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023 (where applicable)

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the Website constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Brand Name: Sadakappda
Website: www.sadakappda.com
Email: reachus@sadakappda.com
Country: India